We mostly went to the different departments and took lots of pictures with the metro staffs.
We found out something interesting at the men's wear department. Guys not only have one type of bikini, and they have special apartment - for the gay! ( Read the wording carefully)
(For the male who dares to be different)
Look, all the Levi's jeans! Some people will go crazy when they see it.
We also made an appreciation card for the staffs and they seems to like it. Well, Yu Bin and I are proud of our work, we had spent lots of time to do it.
We even took photo with the branch manager =)
Labels: Work Shadowing
TIRED is the only word I can say. Have left home since 7.30am and reach home only at 10pm. Luckily my aunt can drive me to and fro to compass point, if not I would have spent 3hrs just for traveling on top of the working hours.
We visited the general store, cashier, toy, children and linen department today. The most interesting would be the cashier and toys department. We always say that we have to improve our service standard by smiling more and saying thank you to the customers. It's time to educate the shoppers too! Imagine you greeting your customer w/o any respond from them, I think it is better to talk to the wall, at least we can hear the echo from the wall......
Labels: Work Shadowing
We were told to report to Ngee Ann City at Tower A for our work shadowing in Metro. After being briefed by Litz (Human Resource Training Manager), the six of us were being distributed to Metro causeway point in Woodland, Paragon in Orchard and Compass point in Sengkang respectively. Yu Bin and I is the "luckiest" and we got to go to the Sengkang outlet. Well, we took 1hr+ just to reach home.
(They have mirrors everywhere to check for images)
We learn how to gift wrap and fold doggie bag
Most of the Metro staffs are very friendly and they are very willing to teach us what they know. We were first being attach to the customer service association. Not only did they need to handle all incoming telephone calls and channel calls to requested parties; they also have to handle customer enquiry, request for exchanges, returns and refunds; sales of gift vouchers; operate a cash register terminal to handle all cash and credit sales transactions and bag customer purchases; and handle requests for GST rebates. To do so many things at one time, I think even have octopus' hands also cannot finish the job. The interesting part is that they can even have a short meeting at a staircase! What I can only say is that no job is easy. Nothing is easy.
Labels: Work Shadowing
(For the male who dares to be different)
We even took photo with the branch manager =)
